An 88-year-old man builds a house for himself and his wife, who has Alzheimer's. When, because of minor code violations, building inspectors ask a Canadian judge to order the house bulldozed, the inspectors look like monsters. (Read the news story)  Bureaucratic tyranny, an all too familiar story. 

But the building inspectors likely aren't monsters. Bureaucrats are under constant pressure from politicans and the public to be both fair and flexible. That's not as easy as it sounds.

The easiest w...
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