Beat Bureaucracy

The Bureaucracy Navigator's blog

A bureaucracy persecutes with its inflexibility

Posted by Barry Growe on Saturday, December 11, 2010
An 88-year-old man builds a house for himself and his wife, who has Alzheimer's. When, because of minor code violations, building inspectors ask a Canadian judge to order the house bulldozed, the inspectors look like monsters. (Read the news story)  Bureaucratic tyranny, an all too familiar story. 

But the building inspectors likely aren't monsters. Bureaucrats are under constant pressure from politicans and the public to be both fair and flexible. That's not as easy as it sounds.

The easiest w...
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Waking up from our collective bureaucratic nightmare

Posted by Barry Growe on Thursday, August 12, 2010

A web search of the phrase “bureaucratic nightmare” produces 77 googlepages. Will we ever wake up from this collective nightmare? There’s hope.

The Internet itself is providing hope by making it easier for people to let each other know if they’ve been mistreated by a bureaucracy. We’ve reached the point where image-conscious government departments and private companies are web-searching to see whether they are in trouble with the public. They hate it when complaints go viral and ex...


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The Jerk Factor in bureaucracies and their clients

Posted by Barry Growe on Wednesday, May 26, 2010

There is a strong undercurrent, the Jerk Factor, in many of the interactions between clients and bureaucracies. This undercurrent is caused by the small percentage of bureaucrats and the small percentage of clients who act like jerks. These jerks have a disproportionately large effect on the interactions between honest clients and hard-working, service-oriented bureaucrats.

Imagine a pile of recently caught fish that could feed hungry people. Imagine the flies that swarm around that pile as ...


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Scapegoating government bureaucracy

Posted by Barry Growe on Sunday, May 23, 2010

Imagine if there had been laws to prevent the misbehaviour of bankers, brokers, bosses and other wheeler-dealers that led to the global economic collapse in 2008. Would those laws have been denounced by some as “bloated, unnecessary bureaucracy”? You betcha.

When you hear someone criticizing excessive bureaucracy, look carefully at what they’re saying. Dogmatists who advocate fewer laws and regulations regardless of the human consequences often blame bureaucracy for “overregulation....


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